Privacy policy

Privacy Policy

Last updated July 15, 2026

This policy explains the information Eveléa Studio may receive when someone browses the site, contacts us, or places an order.

Information We Collect

Depending on how the site is used, we may receive contact details, delivery and billing information, order selections, greeting-card messages, customer-service correspondence, and technical information such as browser type or approximate device information.

How Information Is Used

  • To process, prepare, deliver, and support orders.
  • To respond to questions, wholesale inquiries, and service requests.
  • To prevent fraud, maintain security, and comply with legal obligations.
  • To improve site performance, products, and customer experience.

Payments and Service Providers

When payment processing is enabled, payment details may be handled directly by a payment provider rather than stored by Eveléa Studio. Information may also be shared with providers that support hosting, delivery, analytics, email, or customer service, only as needed to provide those services.

Retention and Choices

Information is kept only as long as reasonably needed for orders, support, records, security, and legal obligations. You may contact us to ask about access, correction, or deletion of personal information, subject to applicable record-keeping requirements.

Contact

Privacy questions can be sent to customerservice@evelea.info.